FAQS

How can I order?

You can visit our website. At the point when you discover an item you need, you can add it to cart, login and go through the order procedure. After the order is prepared, you will get order number through an email.

What payment methods can I use?

Currently we support COD (Cash on Delivery) payment method. Also provide online payment method.

What are the delivery charges?

Free delivery on orders worth 2000 PKR and above
But please be advised that out of city orders will be charged delivery charges according to weight of the products. (other than fabric) These are the standard courier service charges.

Can I cancel my order?

Assuming you need to drop your order please contact our helpline numbers.

How do I know if my product is eligible for an exchange and/or replacement?

Please visit the Returns & Exchanges page for details.

What is Delivery on Date (Calendar?)

You can browse the schedule a date withing the following 4 days where you require a conveyance

Your account FAQs

How do create an account?

Go to this page (MY ACCOUNT PAGE LINK) and click “create a new account”, then just fill in all the needed information and click “create”.  After submitting the form, your account will be confirmed and you will be notified by email.

How can I retrieve my password?

You can recover your secret key by clicking "failed to remember secret key?”. Guidance on secret word recovery will be ship off your email

How do I change my personal details or email address?

You can without much of a stretch change all your data for you. Go to login page (INSERT ACCOUNT DASHBAORD LINK HERE) and sign in, then, at that point click "my account" and "edit". Here you can change all your contact data.

Security

Our web store is gotten with SSL testament. This implies the data you input is scrambled and it won't be accessible for outsiders.